Maximus
A telehealth service selling both compounded and brand-name GLP-1s, priced entirely in floors, on prepaid terms you stay liable for after cancelling.
With medication
from $116
advertised, not verified
Membership only
None listed
Trustpilot
TrustScore 4.4 · 1,070 reviews
FDA and FTC actions
1
see safety checks
Maximus prices everything as a floor — "Starting at $116/28-day supply" for compounded semaglutide, "Starting at $449.99/mo" for Zepbound — and a 28-day supply is not a month, so a compounded plan bills thirteen times a year rather than twelve. Its Subscription Savings Plan is prepaid by the term; cancelling mid-term does not end your liability for the rest of it, and the monthly charge can still change during it.
An FDA or FTC action names Maximus. Read the safety checks.
Worth knowing
- An FDA or FTC action names this provider. The safety checks below set out what it says.
- Price changes when titrating to a higher dose tier; customers receive a prompt to confirm the upgrade before the charge is applied.Source · read September 20, 2026
- Participants who cancel mid-term remain responsible for fulfilling all payment obligations for the remainder of the commitment term.Source · read September 14, 2026
- Name-brand GLP-1 plans are billed one month at a time with no multi-month prepay options.Source · read September 20, 2026
Plans and prices
from $116advertised by the provider, not a price we could verify
“Starting at $116/28-day supply”
Source · read September 17, 2026
That is the cheapest arrangement this provider will sell, and its page does not say which dose, plan length or medication earns it. Treat it as the least you could pay, and ask what your own dose costs before signing up.
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Where it treats patients
Maximus treats patients everywhere except Alabama, Louisiana and Mississippi.
Source · read September 21, 2026
Not in your state? Compare the alternatives · See who treats patients in your state
Who pays for the medication
Can insurance pay for it?
No. You pay Maximus directly for the medication.
“Maximus does not accept insurance. HSA and FSA cards are accepted.”
Source · quoted September 20, 2026
Medicare, Medicaid and TRICARE
Maximus does not say whether members of those plans may use it.
Compare who bills insurance, and who excludes Medicare and Medicaid
Every price on the page is a floor
Maximus lists eight medications and prices all of them the same way. Compounded semaglutide is "Starting at $116/28-day supply" and compounded tirzepatide "Starting at $198/28-day supply". The brand drugs follow the same pattern: "Starting at $199.99/mo" for Foundayo tablets, "Starting at $249.99/mo" for Wegovy tablets, "Starting at $349.99/mo" for Wegovy pens and "Starting at $449.99/mo" for Zepbound.
Not one of those figures is tied to a dose, and the page carries no table of what the doses cost. So there is no price on this page we can record as what treatment costs — only the least you could pay. The banner across the top offers "$100 OFF first month of medication for new clients purchasing 12-month plan", which is the shape of the whole site: the attractive number is attached to the longest commitment.
A 28-day supply is not a month
The compounded plans are priced per 28-day supply, and the brand ones per month. Those are different units. A year holds thirteen 28-day periods, not twelve, so a compounded plan bills one more time a year than a monthly plan at the same headline rate. The page sets the two unit types side by side without remarking on it, and the cheaper-looking figures are the ones on the shorter cycle.
The commitment runs both ways, and only one way is fixed
Maximus's Subscription Savings Plan asks participants to "prepay for services for a specified term (e.g., 3, 6, or 12 months) at a discounted rate". Three clauses in its terms have to be read together.
You may cancel mid-term, but you "will remain responsible for fulfilling the payment obligations for the remainder of the commitment term" — so cancelling stops the treatment, not the bill. The plan "automatically renews at the end of the term for successive terms of the same duration at the then-current rate", with at least 30 days' notice of the new rate before it does. And separately: "Changes in treatment care during the commitment term may result in higher or lower monthly charges depending on the prescribed care plan."
Put together, that is a term you are locked into, at a price that can move inside it. If your dose goes up, the charge can go up with it, and the commitment does not release you.
What is not refundable
Almost everything. The terms state that fees "are due immediately when charged by Maximus and are non-refundable", and that "this no refund policy shall apply at all times". Payments for recurring membership periods after the first are not refundable. Where an exception is granted, laboratory testing and clinician consultation fees are "strictly nonrefundable, as these services are rendered at the initiation of clinical care". There are two narrow openings: a full refund minus the consultation cost if you are not approved for treatment, and a 48-hour window on a Labs subscription provided no testing has happened.
Missing an appointment costs money too — a "no-show fee of $20", and a "$20 short notice reschedule fee" for moving an appointment inside 24 hours.
Two of the drugs are not weight-loss drugs
The same page lists Ozempic and Mounjaro alongside the weight-loss medicines. Both are labelled for type 2 diabetes rather than for weight management, which is a distinction the page does not draw. It matters for what a prescriber can write and what a pharmacy will fill.
Cancellation and refunds
How to cancel
No-shows incur a $20 fee and may result in forfeiture of paid consultation fees.
“If you no-show: You may be charged a no-show fee of $20. You may forfeit any consultation fee already paid.”
Source · quoted September 15, 2026
Participants may cancel mid-term but remain responsible for payment obligations for the remainder of the commitment term.
“Participants may request to cancel their participation in the Program mid-term; however, they will remain responsible for fulfilling the payment obligations for the remainder of the commitment term.”
Source · quoted September 15, 2026
Participants with health-related issues documented by a healthcare provider may cancel without incurring further charges.
“Participants who are unable to continue the Program due to health-related issues, as determined by a healthcare provider, may cancel their commitment without incurring further charges.”
Source · quoted September 15, 2026
Consultations must be cancelled or rescheduled at least 24 hours in advance to avoid a no-show fee.
“If you are unable to attend, you must cancel or reschedule at least 24 hours in advance via the platform or by contacting our support team.”
Source · quoted September 14, 2026
A no-show fee of $20 is charged if you fail to attend a scheduled consultation within 10 minutes of start time without prior cancellation.
“If you no-show: You may be charged a no-show fee of $20.”
Source · quoted September 14, 2026
Rescheduling within 24 hours of the scheduled appointment may incur a $20 short notice reschedule fee.
“Reschedules made within 24 hours of the scheduled appointment time may also be subjected to a $20 short notice reschedule fee.”
Source · quoted September 14, 2026
Refunds
If not approved for treatment, you receive a full refund minus the doctor consultation cost.
“If you're not approved for treatment, you'll receive a full refund (minus the cost of the doctor consultation).”
Source · quoted September 14, 2026
After 48 hours or once lab testing services are received, subscription fees become non-refundable.
“After forty-eight (48) hours from your initial purchase have passed or after you receive lab testing services in connection with your Subscription, whichever comes first, you will no longer be eligible for a refund for any Service Subscription Fee.”
Source · quoted September 14, 2026
Recurring membership payments after the first subscription period are not refundable.
“Payments for recurring membership periods following your first Subscription period are not refundable.”
Source · quoted September 14, 2026
All service fees are non-refundable regardless of termination decision, service disruption, or any other reason.
“Any fees that Maximus may charge you for your use of or access to the Service are due immediately when charged by Maximus and are non-refundable. This no refund policy shall apply at all times regardless of your decision to terminate your usage, our decision to terminate your usage, disruption caused to our Service either planned, accidental or intentional, or any reason whatsoever.”
Source · quoted September 14, 2026
Laboratory testing and clinician consultation fees are strictly non-refundable as these services are rendered at initiation of clinical care.
“In the event an exception is granted, fees associated with laboratory testing and clinician consultations are strictly nonrefundable, as these services are rendered at the initiation of clinical care.”
Source · quoted September 14, 2026
Maximus Labs subscription fees are fully refundable within 48 hours of purchase if no lab testing services have been received.
“If you cancel your Maximus Labs Subscription within forty-eight (48) hours of your initial purchase and you have not received any lab testing services, Maximus will provide you with a full refund of your Service Subscription Fee upon request.”
Source · quoted September 14, 2026
Automatic renewal
Name-brand GLP-1 plans are billed one month at a time with no multi-month prepay options.
“Name-brand GLP-1s are offered on monthly plans only. There are no multi-month prepay options for branded medications at this time. All plans are billed one month at a time.”
Source · quoted September 20, 2026
Participants receive at least 30 days advance notification before renewal with the renewal rate and cancellation instructions.
“Participants will receive notification of the upcoming renewal at least 30 days before the renewal date. This notification will include the renewal rate and instructions on how to cancel if desired.”
Source · quoted September 14, 2026
Subscription Savings Plan automatically renews at the end of the term for the same duration at the then-current rate unless cancelled before the renewal date.
“The Program automatically renews at the end of the term for successive terms of the same duration at the then-current rate, unless the participant cancels prior to the renewal date.”
Source · quoted September 14, 2026
Prepaid commitments
Participants who cancel mid-term remain responsible for fulfilling all payment obligations for the remainder of the commitment term.
“Participants may request to cancel their participation in the Program mid-term; however, they will remain responsible for fulfilling the payment obligations for the remainder of the commitment term.”
Source · quoted September 14, 2026
Subscription Savings Plan participants must prepay for a specified term at a discounted rate and remain responsible for all monthly charges through the end of the commitment term if they cancel mid-term.
“Participants agree to prepay for services for a specified term (e.g., 3, 6, or 12 months) at a discounted rate, as outlined in the pricing details provided during enrollment.”
Source · quoted September 14, 2026
Price as the dose goes up
Price changes when titrating to a higher dose tier; customers receive a prompt to confirm the upgrade before the charge is applied.
“Will my price change if I titrate up? It depends on whether your new dose falls into a higher pricing tier. If it does, you'll see a prompt to upgrade your subscription and confirm before anything changes — no surprise charges.”
Source · quoted September 20, 2026
Flat-rate monthly plans include access to all dose tiers with no extra charge for higher doses.
“We offer flat-rate monthly plans that include access to all dose tiers.”
Source · quoted September 15, 2026
Changes in treatment care during the commitment term may result in higher or lower monthly charges depending on the prescribed care plan.
“Changes in treatment care during the commitment term may result in higher or lower monthly charges depending on the prescribed care plan.”
Source · quoted September 14, 2026
Safety checks
FDA and FTC actions
FDA warning letter, June 8, 2026Open: allegations, not findings
The FDA wrote to Maximus Health, Inc. on 8 June 2026, alleging false or misleading claims about the compounded drugs it sells through its telehealth service, and that the products were misbranded as a result. A warning letter records what the agency alleges, not a finding.
Read the FDA document
- Medication
- FDA-approved brand-name drugs and compounded versions. Compounded drugs are not FDA-approved: the FDA does not review them for safety, effectiveness or quality before they are sold.
- LegitScript
- Not checked
- Where it's available
Weight Loss Protocol is available nationwide in all states except Alabama, Mississippi, and Louisiana. Source, September 15, 2026
- Operator
- Maximus Health, Inc.
Customer reviews
TrustScore 4.4 out of 5 · 1,070 reviews on Trustpilot · checked September 15, 2026
The rating covers Maximus’s whole service rather than GLP-1 treatment alone, and it says nothing about clinical results. Recent reviews about the treatment you are considering tell you more than the average.
Read Maximus’s reviews on TrustpilotCoverage and care
- Brand medications
- Yes
- Compounded medications
- Yes
- Oral options
- Yes
- Video visit required
- not stated
Common questions
Further reading
Alternatives
Sources
- Maximus — provider facts · checked September 21, 2026 · reviewed by an editor September 17, 2026
- https://www.maximustribe.com/weight-loss
- https://www.maximustribe.com/terms-of-use
- https://support.maximustribe.com/en/articles/15363611-name-brand-glp-1-pricing
Every figure on this page was read from Maximus’s own website on the date shown. We do not take prices from other comparison sites.