LifeMD
50-state telehealth weight management bundling clinician consults, coaching, lab testing and insurance benefit checks. Medication cost is separate.
With medication
from $149
advertised, not verified
Membership only
$149/mo
medication billed on top
Trustpilot
TrustScore 3.9 · 4,257 reviews
FDA and FTC actions
0
none on record
LifeMD's own page contradicts itself: the rotating banner shows Wegovy Pen at both "Starting At Just $199" and "$499" on the same page load. A "Medicare Accepted" badge sits above an FAQ that excludes anyone with Medicare, Medicaid or TRICARE from the GLP-1 programmes entirely. The $149/mo fee does not include medication.
Why consider it
- No FDA or FTC action against this provider is on record.
Worth knowing
- The advertised $39 buys the first month only; Weight Management Program is $149 a month after that.Source · read September 21, 2026
- Upon completing an initial consultation with a provider and being deemed clinically ineligible, a member may be eligible for a pro rata refund of the unused portion of the subscription.Source · read September 16, 2026
- Automatic renewal programs charge recurring fees in advance without obtaining additional authorization for each billing cycle.Source · read September 17, 2026
- All sales are generally final and non-refundable unless otherwise indicated.Source · read September 17, 2026
Plans and prices
Membership only — medication costs extra
These figures buy clinician access. The medication is billed separately and is not included, so they cannot be compared against the prices above.
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Where it treats patients
We have not recorded which states LifeMD serves. It appears here, quoted from its own page and drawn on a map, once an editor has checked it.
Who pays for the medication
Can insurance pay for it?
No. You pay LifeMD directly for the medication.
“LifeMD does not accept insurance for its GLP-1 weight loss programs, but your insurance may help cover the cost of medication. At this time, those with any form of government healthcare coverage (including programs such as Medicare, Medicaid or TRICARE), whether primary or secondary, or government-related coverage such as Medicare Supplement Plans, are not eligible for LifeMD GLP-1 weight loss programs, as these plans typically do not cover the type of medication LifeMD programs may prescribe.”
Source · quoted September 17, 2026
Medicare, Medicaid and TRICARE
Members of those plans are excluded.
“LifeMD does not accept insurance for its GLP-1 weight loss programs, but your insurance may help cover the cost of medication. At this time, those with any form of government healthcare coverage (including programs such as Medicare, Medicaid or TRICARE), whether primary or secondary, or government-related coverage such as Medicare Supplement Plans, are not eligible for LifeMD GLP-1 weight loss programs, as these plans typically do not cover the type of medication LifeMD programs may prescribe.”
Source · quoted September 17, 2026
Compare who bills insurance, and who excludes Medicare and Medicaid
What you actually pay
Two bills. The programme fee is $149 a month, discounted to $39 for the first month, and LifeMD is clear that it "does not include the cost of medication and pharmacy fulfillment" unless you are on a medication-included sub-programme. Shipping and sales tax are added on top of listed prices.
The medication price is where it gets unstable — see the contradictions below.
The commitment is not what the marketing says
LifeMD's page advertises "the flexibility to cancel anytime". Its terms set an eight-hour window: "all Automatic Renewal Programs must be cancelled within (8) hours of the renewal subscription date to avoid incurring charges for the same." There is no proration — "You will not, however, be eligible for a prorated refund of any portion of the Subscription or Membership fee paid for the then-current membership period."
Cancelling also ends your care, not just your billing: "you will not be eligible to receive any LifeMD Weight Management Program Membership Services, including prescriptions from your provider."
The billing period may not even be monthly. The terms contemplate billing "every one, three, six, or twelve months", so the monthly framing can arrive as a longer prepaid block.
The money-back guarantee, read closely
It is a twelve-month construct with a long list of conditions. You must have been continuously enrolled for a year, self-paid, attended every scheduled consultation without missing one, completed all lab work, and logged your weight in the portal at least weekly with no gap longer than ten days. The request must arrive within 30 days of the one-year anniversary. And the payout is the subscription fee "minus the cost of program costs incurred by LifeMD, which include medical consultations, insurance and benefits verification, prior authorization management, and lab work".
Insurance
LifeMD does not accept insurance for the programme itself; a third-party partner pursues coverage for the drug. If that fails, the fees you have already paid are gone: "we are unable to offer refunds for previously incurred monthly membership fees."
Four places the site contradicts itself
This is the most self-contradictory site of the twelve we have reviewed, and every one of these sits on pages LifeMD publishes itself.
- The same rotating banner shows two different prices. Within a single carousel on the weight-management page, one item reads "Wegovy Pen Starting At Just $199" and another reads "Wegovy Pen Starting At Just $499". Which you see depends purely on when you look. The page's footnote explains only the "$199" figure; "$499" is never reconciled anywhere.
- A "Medicare Accepted" badge sits above an FAQ that excludes Medicare patients. The FAQ states that those with "any form of government healthcare coverage (including programs such as Medicare, Medicaid or TRICARE), whether primary or secondary" are "not eligible for LifeMD GLP-1 weight loss programs".
- An "HSA/FSA Eligible" badge sits against terms saying otherwise. The terms state the membership fee "is not a covered benefit under most health insurance plans or other healthcare benefit plans such as the Health Saving Account or Flexible Spending Account."
- "Cancel anytime" against the eight-hour window described above.
Smaller things worth knowing
Ozempic appears in the medication list with LifeMD's own disclaimer that it "is not FDA-approved for weight loss". Support is not 24/7 — the care team answers email on a published weekday and weekend schedule. And failing to complete onboarding steps on time forfeits fees already paid: "you will not be eligible for a refund of any program fees you incur due to your failure to timely complete these requirements of participation."
Cancellation and refunds
How to cancel
Patients have the flexibility to cancel the program at any time.
“Our program starts as low as $39 for your first month, and just $149 a month thereafter with the flexibility to cancel anytime.”
Source · quoted September 17, 2026
Patients have the option to cancel their LifeMD GLP-1 weight loss program membership if insurance does not cover medication costs.
“If for some reason your insurance will not cover the cost of your medication, you'll have the option to either pay for the medication out of pocket or cancel your LifeMD GLP-1 weight loss program membership.”
Source · quoted September 17, 2026
Users can cancel subscription or membership programs by signing into their member portal, calling, or emailing, and will continue receiving services through the end of their current paid term.
“If you wish to cancel an Automatic Renewal Program, you may do so at any time by: (i) signing in to your member portal and following the steps to pause or cancel your subscription; (ii) calling us at: (800) 852-1575; or (iii) e-mailing us at: patientcare@lifemd.com.”
Source · quoted September 17, 2026
Customers can cancel the Weight Management Program at any time by emailing or through the Secure Patient Portal.
“If you wish to cancel your LifeMD Weight Management Program Membership, you can do so at any time by emailing weightloss@lifemd.com or by logging into your Secure Patient Portal, go to the My account page, then go to 'Billing & Card', and selecting 'Cancel/Pause Subscription'.”
Source · quoted September 15, 2026
Automatic renewal programs must be cancelled within 8 hours of the renewal subscription date to avoid being charged.
“Please be advised, all Automatic Renewal Programs must be cancelled within (8) hours of the renewal subscription date to avoid incurring charges for the same.”
Source · quoted September 14, 2026
Refunds
All sales are generally final and non-refundable unless otherwise indicated.
“UNLESS OTHERWISE INDICATED, ALL SALES ARE FINAL AND NON-REFUNDABLE.”
Source · quoted September 17, 2026
Users may be eligible for a pro rata refund of unused subscription fees if determined clinically ineligible for any treatment at initial consultation.
“In the limited scenario in which you enroll in a Subscription program and it is determined at the time of your initial consultation that you are not clinically eligible for any treatment offered through the program in which you enrolled, you may be eligible for a pro rata refund of the unused portion of your Subscription program.”
Source · quoted September 17, 2026
The refund request must be received within 30 days of the one-year anniversary of enrollment.
“This "Money-Back Guarantee" offer becomes valid on the one-year anniversary of your continuous enrollment in the LifeMD Weight Management Program (i.e. you must have been enrolled in the program for 12 continuous months, in addition to meeting the other requirements described above) and the refund request must be received within 30 days of the one-year anniversary.”
Source · quoted September 16, 2026
Refunds are not offered for previously incurred monthly membership fees if insurance does not cover medication.
“Given the cost of initial diagnostics, ongoing provider support, and insurance assistance, we are unable to offer refunds for previously incurred monthly membership fees.”
Source · quoted September 15, 2026
Customers who lose less than 10% of body weight within one year of continuous enrollment may receive a refund of the subscription fee minus program costs, provided they meet eligibility criteria including following medical recommendations, attending all consultations, recording weekly weights, and requesting the refund within 30 days of the one-year anniversary.
“If you have not lost at least 10% of your body weight by the one-year anniversary of your continuous enrollment in the LifeMD Weight Management Program and you meet the eligibility criteria described below, your LifeMD Weight Management Program Subscription Fee ("Subscription Fee") may be refunded minus the cost of program costs incurred by LifeMD, which include medical consultations, insurance and benefits verification, prior authorization management, and lab work (if applicable).”
Source · quoted September 14, 2026
Prescription medications and over-the-counter supplements are not eligible for return or refund.
“Please be advised that Prescription Medications and over-the-counter supplements are not eligible for return or refund.”
Source · quoted September 14, 2026
Weight Management Maintenance Program fees are non-refundable.
“LIFEMD WEIGHT MANAGEMENT MAINTENANCE PROGRAM FEES ARE NON-REFUNDABLE.”
Source · quoted September 14, 2026
Subscription and membership fees are non-refundable if cancelled before term expires; however, if found clinically ineligible at initial consultation, a pro rata refund of the unused portion may be available.
“If you cancel your Subscription or Membership before your term expires, you may continue to use the services until the end of your then-current Subscription or Membership term and your Subscription or Membership will not be renewed after your then-current term expires. You will not, however, be eligible for a prorated refund of any portion of the Subscription or Membership fee paid for the then-current membership period. In the limited scenario in which you enroll in a Subscription program and it is determined at the time of your initial consultation that you are not clinically eligible for any treatment offered through the program in which you enrolled, you may be eligible for a pro rata refund of the unused portion of your Subscription program.”
Source · quoted September 14, 2026
Automatic renewal
Automatic renewal programs charge recurring fees in advance without obtaining additional authorization for each billing cycle.
“Where you purchase LifeMD Products and/or Prescription Medications in connection with an automatically renewing subscription model ("Automatic Renewal Product Program"), your Payment Method will be charged the applicable amount for the subject LifeMD Products and/or Prescription Medications on a recurring basis for as long as that Automatic Renewal Product Program subscription remains active (the "Recurring Product Fees"). Where you purchase Medical Services provided by an Affiliated Provider in connection with an automatically renewing subscription model ("Automatic Renewal Medical Services Program," and together with the Automatic Renewal Product Program, the "Automatic Renewal Program" or "Subscription Program"), your Payment Method will be charged the applicable amount for the ongoing Medical Services on a recurring basis for as long as that Automatic Renewal Medical Services Program subscription remains active (the "Recurring Medical Services Fees," and together with the Recurring Product Fees, the "Recurring Fees"). Such Recurring Fees will be charged in advance, and you acknowledge and agree that LifeMD will not obtain any additional authorization from you for the applicable Automatic Renewal Program's Recurring Fees.”
Source · quoted September 17, 2026
Automatic renewal subscriptions charge recurring fees in advance without obtaining additional authorization for each charge.
“Such Recurring Fees will be charged in advance, and you acknowledge and agree that LifeMD will not obtain any additional authorization from you for the applicable Automatic Renewal Program's Recurring Fees.”
Source · quoted September 14, 2026
Prepaid commitments
Upon completing an initial consultation with a provider and being deemed clinically ineligible, a member may be eligible for a pro rata refund of the unused portion of the subscription.
“In the limited scenario in which you enroll in a Subscription program and it is determined at the time of your initial consultation that you are not clinically eligible for any treatment offered through the program in which you enrolled, you may be eligible for a pro rata refund of the unused portion of your Subscription program.”
Source · quoted September 16, 2026
The cost of medication is not included in the Weight Management Program fee unless the member has opted into a medication-included sub-program.
“Although a Member's provider may prescribe medication as appropriate, the cost of any prescribed medication is not included in the LifeMD Weight Management Program Fee unless the Member has opted into a sub-program where medication is specifically disclosed as included ("Medication-included Sub-program"). Otherwise, medication is paid for separately and fulfilled through a third-party pharmacy.”
Source · quoted September 14, 2026
Safety checks
FDA and FTC actions
We found no FDA warning letter naming LifeMD or LifeMD, Inc., and no FTC consumer-protection release naming it since we began checking both daily in September 2026.
- Medication
- FDA-approved brand-name drugs and compounded versions. Compounded drugs are not FDA-approved: the FDA does not review them for safety, effectiveness or quality before they are sold.
- LegitScript
- Not checked
- Prescribers
- mixed
- Operator
- LifeMD, Inc.
Customer reviews
TrustScore 3.9 out of 5 · 4,257 reviews on Trustpilot · checked September 15, 2026
The rating covers LifeMD’s whole service rather than GLP-1 treatment alone, and it says nothing about clinical results. Recent reviews about the treatment you are considering tell you more than the average.
Read LifeMD’s reviews on TrustpilotCoverage and care
- Brand medications
- Yes
- Compounded medications
- Yes
- Oral options
- Yes
- Video visit required
- not stated
Common questions
Further reading
Alternatives
Sources
- LifeMD — provider facts · checked July 30, 2026 · reviewed by an editor September 17, 2026
- https://www.lifemd.com/weight-management/
- https://lifemd.com/terms
- https://www.lifemd.com/weight-management/program-refund-guidelines/
Every figure on this page was read from LifeMD’s own website on the date shown. We do not take prices from other comparison sites.