Found
Insurance-friendly weight-loss telehealth offering compounded and brand GLP-1s plus oral orforglipron.
With medication
$289/mo
lowest listed price
Membership only
None listed
Trustpilot
TrustScore 4.1 · 745 reviews
FDA and FTC actions
0
none on record
Found publishes three different membership prices across its own site: "starting at $99/mo" on the pricing page, "$17/month" on the insurance page, and "$49/mo" on its compounded-semaglutide page. We could not reconcile them from Found's own text, so we have recorded no price. Found also partners exclusively with 503A pharmacies — the more exposed lane now that the shortages are resolved.
Why consider it
Worth knowing
- The subscription fee will not increase during the initial program commitment period, though sales taxes and government-imposed fees may be adjusted.Source · read September 16, 2026
- Subscription automatically renews at regular intervals until cancelled.Source · read September 16, 2026
- Found operates in all 50 states.Source · read September 20, 2026
- Subscription fees are final and non-refundable unless expressly stated otherwise, though Found reserves the right to issue refunds or credits at its sole discretion.Source · read September 16, 2026
Plans and prices
Price including medication
What you actually pay for treatment.
What they offer
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Where it treats patients
Who pays for the medication
Can insurance pay for it?
Yes. Found prescribes to your pharmacy or handles prior authorization, so a plan that covers the drug can pay for it.
“Compounded medications are included in the cost of both insurance and cash-pay plans Branded GLP-1 medication may also be available but their cost is billed separately and isn't included in the prices listed above”
Source · quoted September 15, 2026
Medicare, Medicaid and TRICARE
Members of those plans are excluded.
“Not available to individuals with government insurance plans (e.g. Medicare, Medicaid, TriCare, MediCal, or similar)”
Source · quoted September 16, 2026
Compare who bills insurance, and who excludes Medicare and Medicaid
We could not establish what this costs
Found publishes at least four different "starting at" membership prices across its own site, and we could not reconcile them from Found's own text. That is why this page carries no price.
- The insurance page: "Weight loss memberships starting at $17/month*".
- The pricing page, for the same thing: "$99/mo with insurance* $169/mo with cash pay*".
- The pricing page footnote: "Monthly plans start at $199/mo for insurance and $289/mo for cash-pay."
- The homepage, where "$99" appears with no insurance qualifier at all, and a separate "$49/month" is attached to non-GLP-1 plans — while a comparison table elsewhere attaches "From $49/mo" to something different again.
Both "$17" and "$99" are footnoted "with insurance", so they describe the same product at nearly six times the difference, and neither page reconciles them.
The headline figures also assume you prepay a year: "Pricing based on 12-month plans paid up-front."
Billing is every 28 days, not monthly
Found's offer terms state each plan is "Billed every 4 weeks (28-day cycle)". That is thirteen charges a year, not twelve — so a "monthly" plan costs roughly one extra month per year against the number you budgeted.
The refund window is very short
"You are eligible for a full refund of your membership fee if either of the following applies: You cancel within three (3) days of your original purchase date, or You cancel before completing your first medical consultation." Whichever comes first closes it.
Being turned down for the drug you wanted does not earn a refund if you qualify for something else: "if you are disqualified from receiving a specific medication (e.g., preferred GLP-1) but are still eligible for other treatment options offered through Found, this does not qualify for a refund."
Renewals are non-refundable unless you cancel at least 48 hours ahead. And Found warns that "Initiating a chargeback may impact your eligibility to continue receiving services". Cancelling cuts off care immediately: "Your access to Providers and prescription medication will be suspended as of the date of cancellation."
Labs are excluded from every plan.
A Medicare offer its own terms exclude
The homepage advertises the Medicare GLP-1 Bridge — brand-name GLP-1s "for as little as $50/month" for eligible Part D members, with "We handle insurance paperwork". Found's offer terms state, for all three plans: "Not available to individuals with government insurance plans (e.g. Medicare, Medicaid, TriCare, MediCal, or similar)." The site does not explain how a Part D member buys a plan whose terms exclude government insurance.
Found does disclose, to its credit, that this copay "does not count toward your Part D deductible or out-of-pocket maximum", and that it "is not affiliated with or endorsed by CMS."
Where the compounded disclosure is missing
Found uses three different FDA wordings. The clearest sits on the compounded product pages: "Compounded GLP-1s are not FDA-approved or evaluated for safety or efficacy, and not available in all states."
The homepage and the pricing page carry a different sentence entirely — about certain GLP-1s being approved for other conditions — which does not mention compounding at all. Yet the homepage FAQ sells "compounded GLP-1s starting at $99/month" and the pricing page lists compounded tirzepatide and semaglutide as products. On the two pages most buyers actually read, the compounded product is offered without the compounded disclosure.
Found does state that it partners exclusively with 503A pharmacies and that compounded semaglutide is third-party tested before shipping.
One concrete state fact
Found publishes no list of excluded states, but its own insurance selector returns "No plans available for this state" for California.
Cancellation and refunds
How to cancel
Cancellation is effective within 24 hours and can be done by contacting support or through the app.
“You can cancel your subscription at any time by contacting our customer support team at support@joinfound.com. Your cancellation will be effective within 24 hours. You can also cancel in the app by clicking the "Cancel Membership" link in your Account Details page on the app or the portal.”
Source · quoted September 16, 2026
Either party may terminate the subscription at any time, with cancellation effective within 24 hours through customer support or the app.
“Either you or Found may terminate or cancel your subscription for the Services at any time. We reserve the right to collect fees, surcharges, or costs incurred before your cancellation takes effect. You can cancel your subscription at any time by contacting our customer support team at support@joinfound.com. Your cancellation will be effective within 24 hours.”
Source · quoted September 16, 2026
Users can cancel their subscription at any time by contacting customer support, and cancellation is effective within 24 hours.
“You can cancel your subscription at any time by contacting our customer support team at support@joinfound.com. Your cancellation will be effective within 24 hours.”
Source · quoted September 15, 2026
Members can switch plans at any time by contacting support.
“You can switch between plans at any time. Just reach out to our support team and we'll help update your plan.”
Source · quoted September 15, 2026
Refunds
Subscription fees are final and non-refundable unless expressly stated otherwise, though Found reserves the right to issue refunds or credits at its sole discretion.
“To the extent permitted by law, subscription fees are final and non-refundable unless expressly stated otherwise. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.”
Source · quoted September 16, 2026
Renewal payments are non-refundable; cancel or pause at least 48 hours before renewal to avoid charges.
“Renewal payments are non-refundable: We recommend canceling or pausing your subscription at least 48 hours before your scheduled renewal date to avoid charges.”
Source · quoted September 16, 2026
Membership fees are fully refundable if you cancel within three days of purchase or before your first medical consultation; otherwise they are non-refundable.
“You are eligible for a full refund of your membership fee if either of the following applies: You cancel within three (3) days of your original purchase date, or You cancel before completing your first medical consultation. After either of these events have occurred, your membership fee becomes non-refundable, regardless of whether you've accessed or used the Platform or any Services.”
Source · quoted September 16, 2026
Co-pays and patient responsibility amounts charged by insurance are non-refundable.
“Co-pays and other patient responsibility amounts are non-refundable. These charges are determined by your insurance provider and are based on services already rendered.”
Source · quoted September 16, 2026
Subscription fees are generally non-refundable unless expressly stated otherwise, though Found reserves the right to issue refunds or credits at its sole discretion.
“To the extent permitted by law, subscription fees are final and non-refundable unless expressly stated otherwise. We reserve the right to issue refunds or credits at our sole discretion.”
Source · quoted September 15, 2026
Full refund of membership fee if you cancel within three days of purchase or before completing your first medical consultation.
“You are eligible for a full refund of your membership fee if either of the following applies: You cancel within three (3) days of your original purchase date, or You cancel before completing your first medical consultation.”
Source · quoted September 15, 2026
Membership fee becomes non-refundable after you cancel outside the three-day window or after completing your first medical consultation.
“After either of these events have occurred, your membership fee becomes non-refundable, regardless of whether you've accessed or used the Platform or any Services.”
Source · quoted September 15, 2026
Medications and lab kits are non-refundable and non-returnable once dispensed or shipped.
“All medications and lab kits are non-refundable and non-returnable once they have been dispensed or shipped.”
Source · quoted September 15, 2026
Full refund of membership fee if you are medically disqualified from all treatment options after completing a medical consultation.
“If you complete a medical consultation and are determined to be medically disqualified from all treatment options, you are eligible for a full refund of your membership fee.”
Source · quoted September 15, 2026
Automatic renewal
Subscription automatically renews at regular intervals until cancelled.
“Certain Services and products available for purchase through the Platforms require that you purchase the product on a subscription basis, which means that your payment device will be automatically charged at regular intervals (as described in more detail in the offer terms presented during the checkout process) until you cancel your subscription in accordance with these Terms.”
Source · quoted September 16, 2026
Subscriptions automatically renew unless cancelled by the user or terminated by Found.
“YOU ACKNOWLEDGE AND AGREE THAT, IF APPLICABLE, YOUR SUBSCRIPTION AUTOMATICALLY RENEWS UNLESS YOU CANCEL IT OR WE SUSPEND OR TERMINATE IT IN ACCORDANCE WITH THESE TERMS.”
Source · quoted September 15, 2026
Renewal payments are non-refundable and you should cancel or pause your subscription at least 48 hours before your scheduled renewal date to avoid charges.
“Renewal payments are non-refundable: We recommend canceling or pausing your subscription at least 48 hours before your scheduled renewal date to avoid charges.”
Source · quoted September 15, 2026
If you do not cancel before your trial or promotional membership period ends, your account will be converted to a monthly subscription and charged automatically.
“IF YOU DO NOT CANCEL BEFORE YOUR TRIAL OR PROMOTIONAL MEMBERSHIP PERIOD ENDS, YOUR ACCOUNT WILL BE CONVERTED TO A MONTHLY SUBSCRIPTION AND WILL BE CHARGED IN ACCORDANCE WITH THESE OFFER TERMS.”
Source · quoted September 15, 2026
Prepaid commitments
The subscription fee will not increase during the initial program commitment period, though sales taxes and government-imposed fees may be adjusted.
“The subscription fee will not increase during the initial program commitment period ("Original Commitment Term"). Sales taxes and other government-imposed fees, however, are not part of the subscription price and may be added or adjusted at any time without notice as required by law.”
Source · quoted September 16, 2026
Subscription fees will not increase during the initial program commitment period.
“The subscription fee will not increase during the initial program commitment period ("Original Commitment Term").”
Source · quoted September 15, 2026
Safety checks
FDA and FTC actions
We found no FDA warning letter naming Found or Found Health, Inc., and no FTC consumer-protection release naming it since we began checking both daily in September 2026.
- Medication
- FDA-approved brand-name drugs and compounded versions. Compounded drugs are not FDA-approved: the FDA does not review them for safety, effectiveness or quality before they are sold.
- LegitScript
- Not checked
- Where it's available
Found operates in all 50 states. Source, September 20, 2026
Found operates in Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, and Wyoming. Source, September 20, 2026
- Operator
- Found Health, Inc.
Customer reviews
TrustScore 4.1 out of 5 · 745 reviews on Trustpilot · checked September 15, 2026
The rating covers Found’s whole service rather than GLP-1 treatment alone, and it says nothing about clinical results. Recent reviews about the treatment you are considering tell you more than the average.
Read Found’s reviews on TrustpilotCoverage and care
- Brand medications
- Yes
- Compounded medications
- Yes
- Oral options
- Yes
- Video visit required
- not stated
Common questions
Further reading
Alternatives
Sources
- Found — provider facts · checked September 20, 2026 · reviewed by an editor July 30, 2026
- https://joinfound.com/terms/offer-terms-v3
- https://joinfound.com/terms/terms-and-conditions
- https://joinfound.com/plans-and-pricing
- https://joinfound.com/insurance
Every figure on this page was read from Found’s own website on the date shown. We do not take prices from other comparison sites.